WordPress Support pricing: Affordable, Transparent, and Flexible.
Monthly Support and Managed-Hosting Plans
All Plans Include
- Premium managed-hosting
- Branded emails hosting
- Emergency on-demand support
- Software updates
- 24/7 security monitoring
- 24/7 uptime monitoring
GET 1 MONTH FREE ON ANNUAL SUBSCRIPTIONS
Basic
$119
essential WordPress care
- mobile optimization
- daily cloud backups
- performance optimization
- 10x 1GB business emails**
Premium
$299
everything in Basic +
- speed boost
- SEO optimization
- 2x site edits / month
- 20x 1GB business emails**
Ultimate
Get a Quote
everything in Premium +
- Unlimited landing pages
- Unlimited design edits
- advanced functions support*
- 25x 50GB business emails**
WordPress Emergency Service
$89
/fix
If your WordPress website is broken, or down, we will fix it within 24 hours and follow up for 14 days to make sure the issue never occurs again
* Support for custom functions like e-commerce, multilingual, membership, forum, and listings websites, and creating and hosting new subdomains.
** Available for annual subscriptions only.
Configure a custom website support plan with what you need
Core Features
| Basic | Premium | Ultimate | |
| Price | $119 / month | 199 / month | $399 / month |
| Hosting Features | |||
| Custom Domain Name (URL) | ✓ | ✓ | ✓ |
| SSL Certificate | ✓ | ✓ | ✓ |
| LiteSpeed Servers | ✓ | ✓ | ✓ |
| DDoS, Hacks, and Malware Protection | ✓ | ✓ | ✓ |
| Content Delivery Network (CDN) | ✓ | ✓ | ✓ |
| Large Format Multimedia Support | ✕ | ✓ | ✓ |
| Sub-Domain Hosting | ✕ | ✕ | ✓ |
| Backups | daily | daily | daily |
| Business E-mail Accounts | 5 | 20 | 30 |
| Mailbox Storage (GB) | 1 GB | 1 GB | 10 GB |
| Support & Care Features | |||
| Software Updates | ✓ | ✓ | ✓ |
| Routine Check-ups | ✓ | ✓ | ✓ |
| Website and Users Data Protection | ✓ | ✓ | ✓ |
| On-demand Technical Support | ✓ | ✓ | ✓ |
| Google Analytics Integration | ✓ | ✓ | ✓ |
| Google Business Profile | ✕ | ✓ | ✓ |
| Blog Support | ✕ | ✓ | ✓ |
| Performance Analysis Insights | ✕ | ✕ | ✓ |
| Quarterly Newsletters | ✕ | ✕ | ✓ |
| New Landing Pages | ✕ | ✕ | ✓ |
| Design Changes | ✕ | 4 /year (annual subscription only) | Unlimited |
| Edit Requests /month | 1 | 2 | unlimited |
| Basic | Premium | Ultimate | |
| Hosting Features | |||
| Custom Domain Name (URL) | ✓ | ✓ | ✓ |
| SSL Certificate | ✓ | ✓ | ✓ |
| LiteSpeed Servers | ✓ | ✓ | ✓ |
| DDoS, Hacks, and Malware Protection | ✓ | ✓ | ✓ |
| Content Delivery Network (CDN) | ✓ | ✓ | ✓ |
| Large Format Multimedia Support | ✕ | ✓ | ✓ |
| Sub-Domain Hosting | ✕ | ✕ | ✓ |
| Automatic Backups | daily | daily | daily |
| Business E-mail Accounts | 10 | 20 | 25 |
| Mailbox Storage (GB) | 1 GB | 10 GB | 50 GB |
| Support & Care Features | |||
| Software Updates | ✓ | ✓ | ✓ |
| Routine Check-ups | ✓ | ✓ | ✓ |
| Website and Users Data Protection | ✓ | ✓ | ✓ |
| On-demand Technical Support | ✓ | ✓ | ✓ |
| Google Analytics Integration | ✓ | ✓ | ✓ |
| Google Business Profile | ✕ | ✓ | ✓ |
| Blog Support | ✕ | ✓ | ✓ |
| Performance Analysis Insights | ✕ | ✕ | ✓ |
| Quarterly Newsletters | ✕ | ✕ | ✓ |
| New Landing Pages | ✕ | ✕ | ✓ |
| Design Changes | ✕ | 4 /year (annual subscription only) | Unlimited |
| Edit Requests /month | 1 | 2 | unlimited |
FAQ
Our monthly WordPress support plans are just for one website. You’re welcome to sign up for multiple sites if you have more.
Ideally, we would like you to host your website with (premium hosting included with support plans) us to ensure that it’s fast and secure and we have sufficient control to ensure top-quality performing updates and fixes. However, we’re happy to recommend other hosts should you require something in between.
Yes, at any time. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new subscription. If you’re not sure which package suits your need, contact us. We’ll be more than happy to help.
No, we like to earn your business every month, and if you want to cancel, we’re happy to help you transition risk-free.
No. GLOBUS support service is fully-managed by us. You don’t have to get involved in any development performed on your site. We create, track and test versions of your website as it progresses over time. That includes testing new plugins for incompatibility issues before we deploy them to your live site. You will be able to add and modify your content as you like without worrying about breaking or causing any issues.
Site edits include custom edits to content and its SEO setup, menus, headers, footers, changing settings, and small design adjustments.
Custom UI/UX changes, building a new layout for the website, and custom development (design & functions edits, plugins, themes, etc), updating custom code, creating a subdomain, etc.
Full management is available to members of the Unlimited Support Plan as multi-level addons. We determine the level of management on a per-case basis. E-commerce websites take more resources for us to manage. So, it is necessary to make sure we’ll be able to dedicate what’s needed to keep your website updated, secure, fast, and running smoothly.
Yes. If your website is hosted with GLOBUS, you get our business email hosting service included. You can add more email accounts or mailbox storage at any time. You can also opt for Google Workspace email, and we will set it up for you.
We primarily provide support for WordPress websites, but we also offer support for static and dynamic websites built on other platforms. Just drop us a line with your case, and we’ll let you know what support we can provide.